PRIVACY POLICY
Effective Date: 01/01/2025
Lead Me Academy (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you interact with our website, services and platforms. Make sure to read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
We collect different types of information, including:
a. Personal Information:
- Contact Information: Name, email address, phone number, postal address.
- Payment Information: Credit card details, billing address, and other payment-related information.
- Professional Information: Job title, employer, education and work experience, as part of career coaching services or applications to specific programs.
- Account Information: Username, password and profile details created when you register with us.
b. Non-Personal Information:
- Technical Data: IP address, browser type, operating system and usage data, such as pages viewed, time spent on the website, and referring URLs.
- Cookies: Data stored on your device to track your preferences, behavior and sessions on our website. You can manage or disable cookies via your browser settings.
c. Sensitive Information:
We may collect limited sensitive personal data, such as health or background information, only when you voluntarily provide it, and only when relevant to the services you request.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain and improve our educational programs, coaching services and training solutions.
- Process payments, manage course registrations and subscriptions.
- Communicate with you regarding your inquiries, updates, promotions and new services.
- Personalize your learning experience and tailor content to match your professional needs.
- Ensure compliance with legal obligations and protect against fraudulent activities.
- Analyze usage patterns and improve our website and services.
3. Sharing Your Information
We do not sell, rent or trade your personal information to third parties. However, we may share your information with:
a. Service Providers
We may share personal data with trusted third-party vendors, consultants and service providers who perform services on our behalf, such as payment processing, data hosting and analytics. These providers are bound by confidentiality agreements and may only use your information to provide services to Lead Me Academy.
b. Legal Obligations
We may disclose your information if required by law or in response to legal requests, such as court orders or government regulations.
c. Business Transfers
In the event of a merger, acquisition, or sale of all or part of our assets, personal information may be transferred to the acquiring organization as part of the transaction.
4. Your Rights Regarding Personal Information
You have several rights under applicable data protection laws, including:
Access: The right to request a copy of the personal data we hold about you.
- Correction: The right to correct any inaccurate or incomplete data.
- Deletion: The right to request the deletion of your data under certain circumstances.
- Objection: The right to object to the processing of your data for marketing purposes.
- Data Portability: The right to request that your data be provided in a machine-readable format for transfer to another service.
- Withdraw Consent: Where we rely on consent for data processing, you have the right to withdraw that consent at any time.
You can exercise these rights by contacting us at [Insert Contact Email]. We will respond to your request within the legally required time frame.
5. Data Security
We take the security of your data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration or loss. These measures include encryption, secure access control, and regular security assessments. However, no method of transmission over the Internet is completely secure and we cannot guarantee absolute security.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes and enforce agreements. When no longer required, personal data will be securely deleted or anonymized.
7. Children’s Privacy
Our services are not directed at children under the age of 15, and we do not knowingly collect personal data from individuals under 18 years old. If we learn that we have inadvertently collected data from a child under 18, we will take steps to delete the information as soon as possible. As such, for individuals under the age of 18, personal data will be collected from their legal guardian.
8. International Data Transfers
Lead Me Academy may transfer your personal data to countries outside your country of residence. Where this occurs, we will ensure that appropriate safeguards are in place to protect your personal data, including entering into agreements that include data protection clauses as required by applicable law.
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. Any updates will be posted on this page, and if the changes are significant, we will notify you via email or a notice on our website. Please review this Privacy Policy regularly to stay informed about how we protect your data.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your data protection rights, please contact us at:
Lead Me Academy
Lebanon, Beirut
Email: info@leadme.company
Phone: +961 81 323 502
This Privacy Policy ensures that Lead Me Academy respects your privacy while providing our educational and coaching services.