Frequently Asked Questions

I. General Information

What is LeadMe?

What do LeadMe services include?

Where can I access LeadMe?

II. Course Information

How do I find a course?

How do I purchase a course?

Can I review a course before purchasing it?

Do I receive any certifications after completing my course?

Do I have to start and complete my course by a certain time?

I’m having trouble with course content and/or resources.

Are the courses available online or on-site?

What level of experience do I need to enroll in a course?

Are the courses self-paced or led by an instructor?

Do you provide course materials?

Can you help me with résumé building and interview preparation?

III. Curated & Custom Training

Do you offer corporate training programs for businesses?

Do you tailor training programs to meet specific business needs?

What vocational training programs do you offer?

IV. Pricing & Payment Options

Can I get a refund on a course purchase?

What are the accepted payment methods by LeadMe?

Do you offer discounts for corporate or group enrollments?

Is there an additional cost for course/training materials?

Do you offer payments plans or installment options?

V. Enrollment & Registration

Can I change/exchange a purchased course?

Can I enroll in multiple courses at once?

VI. Support Services

How can I get in touch with LeadMe?

I’m having trouble with course content and/or resources.

Where else do I go for help?

What support is available to me during the course?